HDE17 Drinks 3rd October 2017, Montcalm Royal London House
Kindly sponsored by Digital Hoteliers
HDE17 Programme 4th October 2017
9.00 – 9.10 Welcome and opening remarks
Andrew Sangster, Editorial Director, Hotel Analyst
9.10 – 9.30 The Hotel Analyst news review
The Hotel Analyst team take an irreverent look at the hottest issues in hotel distribution as they impact hotel investors, debunking myth and puncturing hype, to give the HA Perspective on what is really happening.
Session 1 – Presentation
Andrew Sangster, Editorial Director, Hotel Analyst
9.30 – 9.50 Distribution and the sharing economy: an investment perspective
Tim returns to give the City view on the changes in hotel distribution and how they are impacting on the large quoted hotel companies. At the top of his agenda is the sharing economy and the ongoing tussle with OTAs.
Session 2 – Presentation
Tim Ramskill, Managing Director, Pan European Travel & Leisure Equity Research Credit Suisse
9.50 – 10.10 The data evidence – who are the winners and the losers?
Data is key to understanding the reality of what is happening in the fast-changing distribution landscape. This presentation drills down to look at whether book direct is paying off and who is gaining market share in distribution. Are the winners OTAs, global major hotel brands or smaller chains?
Session 3 – Presentation
Jerome Wise, Vice President – Enterprise Clients, TravelClick Inc.
10.10 – 10.40 Spotlight sessions – big brand distribution strategy.
What is the strategy of the global major hotel chains? Three short and sharp presentations from three big players on key topics followed by a panel session to further explore the issues and give delegates the chance to pose questions.
Session 4 – Presentation by IHG
Rishi Sharma, Vice President, Legal and Secretariat, InterContinental Hotels Group
Session 5 – Presentation by a global hotel brand
Session 6 – Presentation by Wyndham Hotel Group
Deniz Dorbek Kocak, Senior Director of Revenue Management, EMEA, Wyndham Hotel Group
10.40 – 11.10 Global brands discuss their views on distribution:
Session 7 – Panel discussion
Moderator: James Osmond, COO, Triptease
11.10 – 11.40 COFFEE BREAK Kindly sponsored by TravelClick
11.40 – 12.00 – Artificial Intelligence:
A look at where Artificial Intelligence is heading. What the rise of robots and machine learning means for the world’s economies and societies. What is the substance behind the hype? What is the value of AI and what opportunities does it present? How are other industries embracing the emerging technologies?
Session 8 – Presentation on AI
Euan Cameron, UK Artificial Intelligence Leader, PwC
12.00 – 12.20
Session 9 – Interview
An interview with a leading hotel distribution entrepreneur on how AI and big data will impact the hotel industry. Will AI mean hotels fall further behind in the technology arms race? Or is this the opportunity to catch-up, putting hotels back in charge of price optimisation and guest loyalty
Interviewer: Andrew Sangster, Editorial Director, Hotel Analyst
Interviewee: Marco Benvenuti, Cofounder, Chief Marketing and Strategy Officer, Duetto
12.20 – 1.00 – AI Panel:
What are the practical opportunities presented by AI, machine learning and big data for hoteliers? A panel of the sharpest players in the hotel sector discuss real world applications.
Session 10 – Panel discussion
Moderator: Katherine Doggrell, Editor, Hotel Analyst
1.00 – 2.10 LUNCH BREAK Kindly sponsored by TravelClick
2.10 – 2.40 Hotelier Question Time
Hoteliers ask the questions of solution providers and solution providers attempt to answer: A new format this year sees hoteliers quiz a panel of hotel industry solution providers. This session is designed to be as interactive as possible with delegates and the nominated questioners encouraged to ask the tricky questions from the hotel industry partners.
Session 11 – Question time
Stephanie Gosling, Head of Revenue, Amaris Hospitality
Nayan Peshkar, SVP. Digital, Distribution & Revenue Strategy, Millennium Hotels and Resorts
Dr. Jan Sammeck, Director E-Commerce, Deutsche Hospitality
Ravi Kishore Gali, Senior Asset Management, Hamilton Hotel Partners
Sameer Sinha, Global Sales Head, RateGain
John Seaton, Managing Director, International, Cendyn
James Whitemore, Regional Director, Northern Europe, Booking.com
Rahul Arora, Managing Director, World Hotel Marketing
2.40 – 3.00 Maximising total revenue – best practice on revenue management.
It’s not just about the rooms: why trevpar, rather than revpar, matters. And why GOPPAR, which can be driven forward by ancillary revenues, matters the most. A look at what rising distribution costs have done to profitability.
Trevpar and the importance of non rooms revenue
Session 12 – Presentation
Jonathan Langston, Co-Founder, HotStats
3.00 – 3.20 – Presentation on conference rooms
Hotel conference rooms are seen as profit opportunity but their under-utilisation means they are anything but. An investment banker provides the hard evidence and asks some awkward questions of existing hotelier strategies.
Session 13 – Presentation
Paul Slattery, Co-Founder & Director, Otus & Co
3.20 – 3.50 –Panel on the MICE market
Is the MICE market about to see the distribution shake-up that has impacted the market for transient guests? How quickly will new technologies automate a market that has historically been fragmented and manually implemented?
Session 14 – Panel
3.50 – 4.20 COFFEE BREAK Kindly sponsored by TravelClick
4.20 – 4.40 Branding in the digital age.
Much of what brands have stood for historically has been disrupted by digital technologies. This presentation looks at how brands across industries are responding to the challenges of the internet. brand strategy, brand purpose and brand proposition are examined.
Session 15 – Presentation
Dilys Maltby, Senior Partner, Circus
4.40 – 5.20 Hotel owners and operators speak out
Hoteliers discuss what brand means in the digital age. Property owners, operators and brand owners engage in debate on what the future of hotel branding entails.
Session 16 – Panel discussion
Thomas Magnuson, Co Founder and CEO, Magnuson Worldwide
Jane Waterworth, Marketing Director, Daniel Thwaites
5.20 – 5.30 Summary and conference closure