HDE18 Programme 3rd October 2018 at The Montcalm London Marble Arch

 

9.00 Welcome and opening remarks

Andrew Sangster, Editorial Director, Hotel Analyst

 

9.10 – 9.30 Hotel Analyst Perspective

Product versus retail: do you have to do both? Are hoteliers always going to be on the back foot when it comes to selling their rooms? Will Big Tech continue to dominate?

Session 1 – Presentation

Andrew Sangster, Editorial Director, Hotel Analyst

 

9.30 – 9.50 A view from the city: an investment perspective

Credit Suisse returns to give the City view on the changes in hotel distribution and how they are impacting on the large quoted hotel companies.

Session 2 – Presentation

Tim Ramskill, Managing Director, Pan European Travel & Leisure Equity Research, Credit Suisse

 

9.50 – 10.30 Investors panel 

Where does technology sit on the agenda of hotel investors? Is it incidental or central to how they expect to drive returns from their investment?

Session 3 – Panel discussion

Moderator:  Mike Jones, Managing Director, Hospitality Impact

Peter Tengstrom, Partner & Managing Director, Midstar
Nick Chadwick, SVP Hotel Asset Management, Starwood Capital Advisors
Stephen Walker, Principal, Strategic Operations, KSL Capital Partners
Jacob Rasin, Director of Business Development, Pandox

 

10.30 – 11.00 – Are hotel software companies fit for purpose?

What is working and what isn’t working with regard to the current hotel software industry from a hotel investor perspective. How can it be improved?

Session 4 – Panel discussion

Moderator: Mark Regensberg, Head of Information Security, Zappi 

Joe Cripps, MD & Co-founder, trailapp
Alan O’RiordanBusiness Development Manager – UK & Ireland, apaleo
Iain Cowieson, IT Director, Malmaison & Hotel du Vin Hotels
Toby Herbert, Group IT Director, Rocco Forte Hotels

 

11.00– 11.30 COFFEE BREAK


11.30 – 11.45 – Rate parity

How well are hotels maintaining single image inventory? Where are the biggest problems?

Session 5 – Presentation

How well are hotels maintaining single image inventory? Where are the biggest problems?

James Parsons, Global Director – Customer Success & Operations, OTA Insight

 

11.45 – 12.00 – Expedia on the new relationships with hotels

Enemies, frenemies or genuine partners. Expedia on how hotels can make the most of OTAs.

Session 6 – Presentation

Susan Spinney Corlett, Vice President, Owner Relations, Expedia Group

 

12.00 – 12.15 China outbound 

How to understand what is (or about to be) the world’s biggest outbound market. How people from China travel and how they buy their travel.

Session 7 – Presentation

Roy Graff, Managing Director EMEA, Dragon Trail Interactive

 

12.15 – 1.00 – Hotel Distribution Strategies 

The state of the nation on what is happening right now according to the key players.

Session 8 – Panel discussion

Moderator: Katherine Doggrell, Editor, Hotel Analyst

Susan Spinney Corlett, Vice President, Owner Relations, Expedia Group
Ian Sloan, VP Client Strategy,  Avvio
Steven Howe, Digital Manager, Apex Hotels

 

1.00 – 2.00 LUNCH BREAK

 

2.00 – 2.20 The future of metasearch 

Is metasearch doomed? And if so, what does this mean for hoteliers?

Session 9 – Presentation

Peter O’Connor PhD, Professor of Information System, ESSEC Business School, France IMHI

 

2.20 – 3.00 Panel discussion on metasearch 

The different sides square up to discuss the future and give their angle.

Session 10 – Panel discussion

Moderator: Peter O’Connor PhD, Professor of Information System, ESSEC Business School, France IMHI

Nikhil Gupta, Co-Founder, ScoTrav
Suzie Thompson, VP Marketing, Distribution & Revenue Mgt, Red Carnation Hotel
Satayan Joshi, Hotel Ads Business Lead, IE / UK / Benelux / Nordics, Google

 

3.00 – 3.30  Sceptics Corner – Blockchain 

Separating hype from reality. How big an impact will blockchain have on the hotel industry?

Session 11– Panel debate

Moderator: Macy Marvel,  Hospitality Consultant, Freelance Writer, Mintel and Hotel Analyst

Rajesh Vohra, Director, Sarova Hotels
David Brillembourg, Chairman and CEO, Brillembourg Holdings – Founder of Step Blockchain Travel Ecosystem

 

3.30 – 4.00 COFFEE BREAK

 

4.00 – 4.20  The hotel brand of the future 

The sector’s leading market research agency shares its findings.

Session 12– Presentation

James Bland, Director, BDRC

 

4.20 -4.35 Evolution of the brand offer

A global brand major shares its vision.

Session 13 – Presentation

John Rogers, SVP of Brands and Franchise Operations in EMEA, Hilton

4.35 – 5.20 Hotel brand of the future 

The impact of the changed retail environment on hotel product and vice-versa. The role technology and distribution may or may not have in shaping the future of accommodation.

Session 14  – Panel discussion

Moderator: Andrew Sangster, Editorial Director, Hotel Analyst

James Lemon, Chief Operating Officer, Hostmaker
Professor James Woudhuysen, Visiting professor, Forecasting & Innovation, London South Bank University
Patrick Reardon, Executive Chairman, Reardon Smith Architects
John Rogers, SVP of Brands and Franchise Operations in EMEA, Hilton

 

5.20 – 5.30 Summary and conference closure

Andrew Sangster, Editorial Director, Hotel Analyst

 

See the Programme from 2016

See the Programme from 2015 (edit)

 

See the Programme from 2017

See the Programme from 2016

See the Programme from 2015